Program Module(s) Affected
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Chapter Links
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Description of the Anomaly & Correction
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Accounts Receivable System
Prospect Tracking System
Accounts Payable System
Central Station Monitoring
General Ledger System
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Various Reports
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The following Reports were updated to address intermittent issues:
▪ | The Month and Year fields on the General Journal Report Options tab now default to the current Month and current Year. |
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Accounts Receivable System
Prospect Tracking System
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Calls
Proposals
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The right side of the Calls Form was expanded to reveal the Alt+F9 (Date & Time + "No Answer" message) option.
▪ | The Navigator Arrows for the Previous Calls List now work correctly. |
▪ | Print function error on Date/Time corrected. |
The Options Tab on the Proposals Form now correctly supports a 70 character Description.
▪ | When defining a Recurring Revenue Fix Term Item on the Recurring Items tab of the Proposals Form the Frequency Rate Amount was improperly calculated, but is now calculated correctly. |
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Accounts Receivable System
General Ledger System
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Sales
Receipts
Transferring Receipts
Credit Memo
Allocation
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▪ | The issue where a Sales Invoice with a Credit Line Item was not updating the Balance Due field (within that Invoice Line Item table) has been resolved. |
▪ | The issue where the name of the Balance field was not displayed on the Sales Form has been corrected. |
▪ | An Invoice (Sale) created from a Job Task now properly records the Sales Tax Code information. |
▪ | The issue where the Balance Due was updated incorrectly after a Receipt had been Unallocated has been fixed. |
▪ | While performing an Unallocation, the error presented during that Unallocate procedure is now fixed. |
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Accounts Receivable System
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Subscribers
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The Control "" Has no parent window error presented during a modification of an existing Subscriber record has been corrected.
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Accounts Receivable System
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Reminders
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Reminders Start Date issue resolved.
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Accounts Receivable System
Accounts Payable System
Inventory Tracking & Job Costing
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Sale-Purchase Items
Kits
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▪ | Requiring that a Vendor ID be identified when a new Sale type of Sale-Purchase Item was entered has been eliminated. |
▪ | When adding or modifying a Non-Inventory Sale-Purchase Item, the system will no longer prompt for an entry in the Price In field. |
▪ | If a User changes the Item Type field of an Inventory related Sale-Purchase Item to Sale rather than Both, the record cannot be saved without Un-Checking the Inventory Item box on the Sale-Purchase Item Form, and confirming that it is no longer an Inventory Item. |
▪ | The Sale-Purchase Item Form's Kit Components tab (displayed when the Inventory Item and Kit Designation boxes are Checked) no longer allows a blank Component line entry to be saved. |
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Accounts Receivable System
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Auto Bill
Auto Draft
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▪ | An error occurring when a New Auto Bill record is added was fixed. |
▪ | The incorrect Quantity (based on whether the entry was created before or after Noon - honest) on a Pro-Rated Invoice created after an Auto Bill record was defined has been corrected. |
▪ | Fixed Term Auto Bill items are no longer displayed in Red unless the End Date has passed. |
▪ | The Format Error on Description error that occurred when using the Authorize.net service for Auto Draft has been corrected. |
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Accounts Receivable System
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Billing Recurring Revenue
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When Billing Recurring Revenue, the issue where the End Date information on an Invoice line item showed a different number of Days than what was shown in the Invoice's Comment area is resolved.
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Accounts Receivable System
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Regulus Import Payments Acquisitions
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▪ | The Regulus Import Payments procedure error when MasterCard® and/or Visa® payments were posted has been eliminated. |
▪ | The other issues with the Acquisitions Form not saving certain data correctly have been fixed. |
▪ | The error displayed when saving an entry in the Drivers License field (Drivers Lic #) on the Acquisitions Form has been resolved. |
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Accounts Receivable System
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Print Invoices
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▪ | When a Color version of an Invoice is Printed, the Purchase Order Number is now printed in Yellow with a blue background to make it more visible. |
▪ | The PONumber field error has been corrected when the Email option for Printing Invoices is selected. |
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Accounts Receivable System
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Invoice Listing
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▪ | The Invoice Listing dialog now sets the Form dimensions to the appropriate size. |
▪ | Subscriber's Total Sale Amount issue corrected. |
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Accounts Receivable System
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Sale-Purchase Item
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When adding or modifying a Non-Inventory Sale-Purchase Item, the system will no longer prompt for an entry in the Price In field.
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Accounts Receivable System
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Bill Payor Listing
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The Show Deleted Service Accounts? option on the Bill Payor Listing is now reporting those accounts correctly.
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Accounts Receivable System
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Sales Analysis Report
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▪ | The Select a Division Drop-Down Selection Box on the Sales Analysis Report Options tab now displays the correct information, without presenting an error message. |
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Accounts Receivable System
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Subscriber Statements
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▪ | The Cut / Copy / Paste / Delete menu choices accessed with a Right-Click on the Note and Division fields - on the Subscriber Statements Options tab - now functions correctly. |
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Accounts Receivable System
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Invoice
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▪ | The Comments field on the Invoice Form now allows a Double-Click to open the Invoice Comments Editor without an error. |
▪ | This issue of modifying a Detail Line Item of an Invoice, and not having the Totals recalculated properly, has been fixed. |
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Accounts Receivable System
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Converting a Proposal to an Invoice
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The Invoice Line Item error that occurred when Converting a Proposal to an Invoice has been corrected.
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Service Tracking System
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Open Service Requests
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▪ | When printing a batch of Work Orders using the Open Service Requests report, certain details for the first Account (e.g., warranty, phone, comments) printed on every Work Order is resolved. |
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Service Tracking System
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Service Requests
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▪ | Service Request assigned a Serviced On Date now auto-completes the Work Order. |
▪ | When deleting a Service Request, the Inventory Must be Cleared before deletion error has been fixed. |
o | This functionality may now be changed by setting the new Company Settings option "IncludeAutoServiceWO" to False ("F") to eliminate those Warning Messages when the only open (unfinished) Service Requests were those that were created automatically using the Auto Service feature. |
o | Setting this "IncludeAutoServiceWO" option to True ("T") will turn on Warning Messages (if appropriate) regardless of the origin or type of any existing Service Requests. |
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Service Tracking System
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Installed Equipment Codes
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Installed Equipment Codes Form now accepts and properly saves up to a 40 character Sale-Purchase Item Code and it's associated 70 character Description.
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Service Tracking System
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Services Performed Report
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The issue that occurred when a specific Tech Group was selected for the Services Performed Report has been fixed.
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Service Tracking System
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Technician Status
Technician Activity Report
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Service Tracking System
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Quick Work Order
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Inventory Tracking/Job Costing
Accounts Payable System
General Ledger System
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Job Costing
Generate Invoices
Inventory Used
Installed Equipment
Inventory Reserved
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Accounts Payable System
General Ledger System
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Purchase Order
Bill It
Bills
Allocating Payments
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▪ | Bill creation with a Department assignment change made prior to saving it no longer presents a GL Month Closed error message. |
▪ | The issue with a Bill Line Item being created without a Department Number has been fixed. |
▪ | The issue created - specifically when Allocating Payments and the Bill ID and Payment ID are (coincidentally) the same - has been resolved. |
▪ | The error when Allocating Payments that occurred when Double-Clicking an Outstanding Bill has been eliminated. |
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Accounts Payable System
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Payments
Calls
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The inability to Void a Payment was corrected.
The right side of the Calls Form was expanded to reveal the Alt+F9 (Date & Time + "No Answer" message) option.
▪ | The Navigator Arrows for the Previous Calls List now work correctly. |
▪ | Print function error on Date/Time corrected. |
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Accounts Payable System
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Bank Reconciliation
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▪ | The Bank Reconciliation Form has been substantially revised and is now functioning as anticipated. |
▪ | If the Refresh button on the Bank Reconciliation Form is Clicked, the Transactions displayed on the Transaction List section Grid are no longer doubled. |
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Accounts Payable System
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Payments
UnPrinted Checks
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Payments made using EPay will now be saved as Printed as so will no longer appear on the UnPrinted Checks Report.
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Accounts Payable System
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Credit Memos
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▪ | The cause of a Sales Tax related error on Credit Memos has been corrected. |
▪ | The Credit Memos issued for Bills VendorIDInvoiceNumber error message is now resolved. |
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Accounts Payable System
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Import Payroll
Bank Reconciliation
Pay Import
Regulus Import
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Accounts Payable System
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Bank Transactions
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In the Bank Transactions Form, Bank to Bank Transfers 'From' and 'To' information has been corrected
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Accounts Payable System
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Purchase Order Listing
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The updated Purchase Order Listing dialog now includes selection options for the Status of the Purchase Order, Which Orders will be listed, the Order Dates to be reported, and the ability to specify which Vendor's Purchase Orders will be included.
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Central Station Monitoring
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Quick Dial Button
Dispatch
Notification
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▪ | The Other contact button (see the Quick Dial Button chapter), when used during Dispatch and/or Notification procedure, now records the Call as a Notification instead of a Verification contact. |
▪ | When the Other contact button is used twice during Dispatch without a Resolution Code being selected, the Operator will be prompted to enter a Resolution Code or to Redial and will now be recorded a Notification. |
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Central Station Monitoring
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Dispatch
Other Events
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▪ | When the CSID Zone being processed by an Operator requires a Dispatch - Other response, the Operator Note Form now displays when required. |
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Central Station Monitoring
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Alarm Stack
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▪ | The first Click on the Priority column's header (the Default Priority Level Sort Order) returns the Alarm Stack to the Default Priority Level Sort Order. A second Click reverses that Default Sort Order. |
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Central Station Monitoring
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Shift Change
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▪ | During a Shift Change procedure when a Temp Note is added, the Operator's Employee Code is now recorded accurately. |
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Central Station Monitoring
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Processing Alarm Signals
Company Settings
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The RestartActionPlanfromOnHold company setting is initiated.
▪ | The default setting for this option is False ("F"). |
▪ | For those companies which need it, setting this option to True ("T") in the Company Settings dialog accessible through the Company tab on the User Options Form will restart the Action Plan - that was in effect when an Alarm Signal was placed On Hold - when it is taken Off Hold - from the beginning. |
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Central Station Monitoring
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Panel Connections Maintenance
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The PanelConnection error on the Panel Connections Maintenance Form has been corrected.
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Central Station Monitoring
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Quick Work Order
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▪ | The Right-Click functionality (to Copy and/or Paste data) has been activated on the Quick Work Order Form and the Operator Notes field within MKMSCS. |
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Central Station Monitoring
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Place an Account On Test
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Central Station Monitoring
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Central Station Monitoring
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Central Station Monitoring
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Alarm History
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▪ | The Alarm History was displayed incorrectly because Operator Notes were being incorrectly time-stamped. These Notes are now assigned the Server Time. |
▪ | The Alarm History will store and report the GPS (Geo Tag)coordinates of the Premises if the Alarm System has that capability to transmit that location and the Receiver has the capability of interpreting that location information. |
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Central Station Monitoring
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Failed to Test Report
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Subscribers assigned an Off Line Date on the Central Station Data Form will no longer be included in the Failed To Test Report.
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Central Station Monitoring
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Dealer Breakdown Report
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When the Chart option is chosen on the Dealer Breakdown Report, the reported data now properly matches the report's selection criteria.
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Central Station Monitoring
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Dispatch
Medical
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When an Operator is performing a Dispatch for a Medical related emergency, the Permit Number field is no longer displayed.
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Central Station Monitoring
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Signal Processing
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While Processing an Alarm, the issue with having the Temp Notes tab disappear when the Operator moved between the Signal Processing tabs has been corrected.
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Central Station Monitoring
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Conditions Call List
Subscriber Panel(s)
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When a Condition Code - identified in the Conditions Call List - is sent by a Specified Subscriber Panel(s) CSID, the customized People To Call List that was previously defined as such in the CSID Zones Form is now properly displayed.
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Central Station Monitoring
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Signal Processing
Completing an Alarm
Resolutions Codes
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Resolutions Codes may be identified as Inactive.
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Central Station Monitoring
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Alarm History Lookup
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The Alarm History Lookup Options tab's Date Range selection now correctly defaults the Specify Date Range From and To fields to the last 24 hours, instead of the next 24 hours.
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Central Station Monitoring
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Other Events
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When the Other type of Event was defined with a Start Time before 9:00AM, an incorrect Next Scheduled date was displayed. This problem has been corrected.
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Central Station Monitoring
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Processing Alarm Signals
Action Plan
Manual Signal (F7)
Alarm History
Temp Notes
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▪ | When a new Action Plan's Action Steps were defined, the problem where the entries - once saved and then viewed again later with only the first two lines being displayed - has been corrected. |
▪ | The issue - where the Email Contacts Action Step did not include the defined Message when the Email was created during the Notification Process - has been fixed. |
▪ | The title bar in the Dispatch screen area no longer includes the CSID. |
▪ | A CSID containing a Quote (") is now properly processed when entered using the Manual Signal (F7) option. |
▪ | The (F4) Alarm History dialog is again available to an Operator while processing an Invalid Alarm Signal. |
▪ | An Operator may - at any time - view the Signal History for the Subscriber who currently has an Alarm Signal displayed on the Signal Processing Form (and therefore is being processed by that Operator), by Pressing F4. |
▪ | If there are no active Temporary Notes, the Temp Notes tab will not be displayed. |
▪ | However, while Processing an Alarm, the Temp Notes dialog may be accessed at any time by an Operator by Pressing Shift+F5. |
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Central Station Monitoring
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Subscriber Information Report
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The Subscriber Information Report now correctly displays the Letter Code for each Day of the Week above those Check Boxes.
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Central Station Monitoring
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Panels with No Signals Since
Dealer Breakdown Report
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Central Station Monitoring
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Scheduled Reports
Communications Module
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The Scheduled Reports Form for defining the required reports to be sent via the Communications Module now saves a new entry with no errors.
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Central Station Monitoring
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CSID Zone Default Call List
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A CSID Zone Default Call List (CALL DEF) record is now presenting the correct People To Call information for the Alternate Call List and Dealer Call List when these type of Call Lists are defined.
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Central Station Monitoring
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Conditions Call List
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When a Condition Code - identified in the Conditions Call List - is sent by a Specified Subscriber Panel(s) CSID, the customized People To Call List that was previously defined as such in the CSID Zones Form is now properly displayed even when no Signal ID or Panel Zone is defined.
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