| □ | What is the easiest way to identify those Alarm Systems which, for any number of reasons, may have gone silent? |
| • | Some possible situations that may have caused the loss of communications between the Alarm System and the Central Station: |
| • | Their RJ31X jack may have been damaged, disconnected or unplugged. |
| • | Their Digital Communicator may be damaged. |
| • | The Subscriber may have changed to a cable based telephone service and, during the changeover, may have accidentally bypassed the Alarm System or RJ31X connection. |
| • | The Panels With No Signals Since... Report provides a list of all Subscriber Panels (or just the Subscriber's being monitored for a specific Alarm Dealer) from whom you have not had a signal transmitted since a date of your choosing. |
| • | To view the Panels With No Signals Since... Report, on the Main Menu Select Reports and Choose the Central Station sub-menu then Click Panels With No Signals Since.
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| □ | Panels With No Signals Since... Report tabs - There are three tabs on the Panels With No Signals Since... dialog. |
| • | Options - Initially only the Options tab is shown (until you make your Options selections and Select Print). |
Panels with no signals since... dialog
| • | No Signals Since - By default, the date is set as Today. |
| ▪ | Use the Drop-Down Date Selection Box to Choose the required Date. |
| • | Specific Dealer(s) - To report the Opening and Closing records for Accounts being monitored for a specific set of (one or more) Dealers. |
Panels with no signals since... Specific Dealer(s)
| ▪ | Click the Ellipse in the Specific Dealer(s) field to Choose those Dealers using the Select Dealers dialog. |
Select Dealers dialog
| ▪ | Check the Selected box for those Dealers whose Accounts are to be included in this report. |
| ▪ | Click the OK übutton to Close the Select Dealers dialog. |
selected Dealer(s)
| ▪ | The Selected Dealer Code(s) will be inserted into the Specific Dealer(s) field. |
| • | Include Accounts with No History - For those Accounts that have never transmitted a signal to be included in this report, Check this box. |
| ▪ | If this option is not selected, only Accounts that have previously sent at least one signal will be included in the report - assuming they have sent no signals since the No Signals Since date specified above. |
| ▪ | This option provides a means to see the Mass Accounts created for each Dealer that have yet to be placed on line. |
| ▪ | You can also identify Subscriber Panels that have been defined, but have yet to be initially tested. |
| • | Print - Click the Print button  to Preview and optionally Print (to a File or a Printer) this Panels With No Signals Since... Report. |
| • | Preview - The Preview tab presents the report which resulted from the Options you've selected. |
| • | Up Arrow/Down Arrow - hi - Moves the report one line up, or one line line down, respectively. |
| • | Page Up/Page Down - Moves the report to the previous or next page, respectively. |
Panels with no signals since... Preview
| • | Home -  - Using either the screen or your Keyboard's Home key, moves the report to the top of the first page. |
| • | End -  - Using either the screen or your Keyboard's End key, moves the report to the bottom of the last page. |
| • | Arrows - The arrows allow you to move back and forth, from page to page. |
| • | Number - Indicates the page number you are viewing. |
| ▪ | You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately. |
| ▪ | If you enter an invalid page number, it will be ignored. |
| • | Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen. |
| • | Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view). |
| • | Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen. |
| • | Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage. |
| ▪ | When you Click the Zoom To Percentage button, the Percentage selector will be displayed. |
| ▪ | You may then Click the Up or Down ‚ arrows to set the exact amount of Zoom you want. |
| • | Print - Click the Print button to Print (to a File or a Printer)  the displayed Panels With No Signals Since... Report. |
| • | Email - Click the Email  button to send this report to an Email address of your choosing. |
| • | Data View - This view provides a tabular (spreadsheet style) presentation of the selected data. |
Panels with no signals since... Data View
| • | Arrows - Click the arrows to move through the record. |
| • | Export - Exporting the data from this Data View tab (note the "fly-over" help available on these buttons): |
| ▪ | Export to CSV - Click the first button after the arrows to export the data to a Comma Separated Values (CSV) file format. |
| ▪ | Export To Excel - Click the second button after the arrows to export the data to an Excel (.xls) file format. |
| ▪ | Export To Html - Click the third button after the arrows to export the data to an HTML formatted file. |
| • | To Exit the Data View tab and Close this Report dialog Form, Click the Close button x on the right at the top of the Data View tab. |
