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Create Mass Accounts

This Help File Page was last Modified on 05/29/2013

Create Mass Accounts

This Help File Page was last Modified on 05/29/2013

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Create Mass Accounts

This Help File Page was last Modified on 05/29/2013

Previous topic Next topic  
The Alarm Dealers and/or Corporate Accounts or Chains - for whom your Company provides central station monitoring services - need to be able to add New Accounts quickly and easily - whenever, and from where ever, they need to add them.
It is often easier and much more efficient to provide an Alarm Dealer with a block of new account numbers (CSIDs), then to issue them one at a time - only at the moment they need it.
Each Alarm Dealer generally uses its favorite type of equipment, and most importantly for you, usually uses the same Communicator Format.
They may also frequently install systems within the same City so they would use the same Town Code for the majority of those Subscribers.
They probably have one key Salesman who closes most of their Residential Sales, and another who makes most of their Commercial Sales.
Corporate Accounts and/or Chains usually prefer that their CSIDs have some numerical consistency and that the data associated with each New Account within their company is consistently entered.
They probably have one key Salesman (Security Coordinator) who is responsible for setting up most of these Commercial Sales.
There may also be other data which is associated with all of their New Accounts.

 

How to accommodate these business related Characteristics and Requirements:
To greatly simplify the process of establishing New Accounts for those Alarm Dealers, use this Mass Account Creation function to:
1.Create any number of new Subscriber records, with most of the fields in both the Central Station Data Form and the (basic) Subscriber Panel information predefined.
2.Identify the appropriate Communicator Format and its Panel Zones for each New Account.
3.Supply the Dealer with a predetermined number of New Account Numbers, all at once, to facilitate his/her installation procedures.
4.Speed up their initial system installation testing process as each of the Dealer's new Accounts come on line.
5.Ensure that any CSID (new account number) that is transmitted by the Dealer's Technicians can be easily identified as a new Account for that specific Alarm Dealer - even if they have forgotten to notify your Central Station first that they will be sending test signals.
6.Identify these New Accounts as Off Line until they are actually go Live - thereby further preventing a false dispatch (or an Invalid Alarm report).

 

Therefore, the Create Mass Accounts function is used to create a batch of CSIDs which your Company (or Dealer(s) using the Dealer Module) can later edit with the actual Subscriber, Central Station Data, (basic) Subscriber Panel and add specific signal related information.

 

Before continuing, review the many ways in which CSIDs may be constructed.
So, please read the Understanding How CSIDs are Constructed chapter!

 

Using the Mass Account Creation function:
To create a block of these New Account Numbers (CSIDs) for an Alarm Dealer (and/or a Corporate Account or Chain), on the Main Menu Select Maintenance and Choose Central Station, then Click Create Mass Accounts.

 

HelpFilesCreateMassAccountsForm

Mass Account Creation Form

 

If a predefined Account Template will be used to populate the Subscriber and other related information:

 

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Click that Search Icon (to the left of the Templates button).

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Template Search dialog

 

Choose the appropriate Account Template from the list provided (see the "Template Section" discussion immediately below).
Click OK to insert that Account Template Name into the Template field.
See Locating the Account Template for more information.

 

Complete the remaining Subscriber (see the "Subscriber Section" information below) and Central Station Data (see the "Completing the Central Station Section" below) related information, as appropriate.

 

Template Section:

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    Create Mass Accounts - Template Section

 

Template - Optionally, you may use a predefined Account Template to speed the Mass Account Creation process.

 

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If appropriate, Click the Template field's Search Icon (see Locating the correct Account Template) to Choose an Account Template from the Template Search list presented.
Any fields, that were predefined within the selected Account Template record, will be used to populate the like named fields on this Mass Account Creation Form.
When a Template is Chosen, the information in that Account Template will be inserted into the Subscriber Area (see below) automatically.
If the Dealers are consistent enough in the way they do their installations, the type of systems they sell, and where they sell them, then creating a few "generic" Account Templates may greatly simplify the Mass Account Creation process for you, and them.
Once created, these Account Templates will enable your Operator to create any number of Accounts very rapidly, and accurately.
See the Account Templates chapter for more information on how to make these Alarm Dealer specific Account Templates.
Number of Accounts - Enter the quantity of New Account Numbers that are to be created for this Dealer.
This is a mandatory field.
Starting at - Enter the starting number for these New Accounts (Example: To create 5 Accounts that are to be numbered 8511 to 8515 - you would enter 8511).
Optionally, you may use the CSID Generator to insert this Starting at information (see the CSID Generator chapter and the "CSID Generator Section" information below).
In either case, this is a mandatory field.
Fill to 'X' Characters - Set the mandatory length of the CSID.
This feature is used to set the total length of the CSID
Zeros will be inserted in front of the CSID characters, if required, to enforce the defined total length of the CSID.
If the default Zero ("0") is left unchanged, no CSID length control will be enforced.
Base CSID HelpFilesSearchIcon- When you want to include a specific set of CSID Zones, People To Call and Events, Click the Base CSID field's Search Icon to Choose the needed Subscriber record from within the displayed Base CSID Search list.
When a Template is Chosen, the Base CSID is inserted automatically (only if it was defined as part of that Account Template).
If you have defined one or more default sets of CSID Zones, People To Call and Events for your Alarm Dealers and/or Corporate Accounts or Chains as Subscribers Entries using the various Monitoring Information Forms, Select a Base CSID to which those predefined CSID Zones, People To Call and Events were attached so this information can be automatically copied into each New Account created for the selected Alarm Dealer and/or Corporate Account or Chain when you execute this Mass Account Creation process.
See Base CSID for Account Templates.
See Locating the desired Base CSID.
Optionally, enter any (valid) CSID, or skip this entry altogether if there are no Accounts with the desired CSID Zones, People To Call and/or Events information.

 

Subscriber Section - Using Account Templates, you may pre-define certain Subscriber information which will then be entered for all of the Accounts (CSIDs) created during this Mass Account Creation process.
The retrieved Account Template information may be edited, if appropriate.

 

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Mass Account Creation - Subscriber Area

 

Name - By default, the CSID created for each Account is inserted as the Subscriber's Temporary Name. You may enter a prefix and suffix for the Subscriber's temporary name. The prefix and/or suffix entries are added before/after this new CSID information in the Name field
Prefix - Enter any appropriate expression to be inserted in front of the CSID that is the Temporary Name for this Account.
oThis could be the Dealer Code, City name, Salesman name, system type, etc., based on that Dealer's need.
Suffix - Enter any appropriate expression to be added to the end of the Subscriber's Name Prefix + CSID insertion.
City - Optionally, enter a default City.
State -  Optionally, enter a default State.
Zip -  Optionally, enter a default Zip Code.
Salesman - Use the Drop-Down Selection List to Choose the Dealer's (or Corporate Account's) anticipated Salesman.
This Salesperson must be predefined as an Employee and may actually be the Dealer themselves, if appropriate.
This is a mandatory field.

 

CSID Generator Section:
If the automatic CSID number Generator will be used to set the Prefix, Suffix and/or Base (starting) CSID:

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Click that Search Icon (to the left of the Generator button)

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Choose the appropriate CSID Generator sequence Name from the list provided (see the "CSID Generator Section" information below).
Click OK to insert that CSID Generator Name into the CSID Generator field.

 

Automatic Method - You may use CSID Generator to speed the Mass Account Creation process (or manually define the starting CSID and any CSID Prefix or CSID Suffix data, if needed (see the "Manual Method" information below for that discussion).

 

HelpFilesCreateMassAccountsCSIDGenerator

  Mass Account Creation - Central Station

CSID Generator is used

 

In the CSID Generator Form any combination of CSID Prefix, and a CSID Suffix, along with the starting Base CSID Number, plus a Name (indicating its appropriate usage) may be predefined.
This CSID Generator may be used to identify the next available account number - as would be the case if it is used to identify the next available CSID in the Subscriber Panels section of the Central Station Data Form, when a new CSID is being added to a Subscriber's Premises.
This CSID Generator may also be used to identify the starting point for a series of CSIDs created using this Create Mass Accounts Form.
CSID Generator - Click the Search button to open the CSID Generator Search dialog and Select the appropriate CSID Generator model.
CSID Prefix - Entered automatically based on the CSID Generator model selected.
CSID Suffix - Entered automatically based on the CSID Generator model selected.
Starting at  - Entered automatically based on the CSID Generator model selected.
Click the Generator button to Open the CSID Generator Form within which a new CSID Generator numbering sequence may be defined for this Create Mass Accounts process.
Using the CSID Generator here is optional (see "Manual Method" immediately below).
Complete the Central Station section as needed (see the "Completing the Central Station Section" section below).

 

Manual Method - To use the manual approach for defining any CSID Prefix or Suffix information that may be required for a series of new CSIDs:
This manual method would be used when there is no previously defined CSID sequence that is appropriate for the currently needed Mass Account Creation process.
Central Station Section:

 

HelpFilesCreateMassAccountsCSIDGeneratorNotUsed

Create Mass Accounts - CSID Generator not used

 

CSID Prefix - Enter any desired prefix, if needed.
The result is that the numbering sequence entered in the Starting at field above follows the numbers entered as the CSID Prefix
Example: CSID Prefix = 45 and the Starting at number is 8511 the result for adding 5 Accounts will be CSIDs numbered 458511 to 458515.
CSID Suffix - You may also enter a CSID Suffix to be appended to the end of each CSID, if needed.
Starting at - The starting CSID number must be entered manually (see the "Template Section" information above).

 

Completing the Central Station Section
In either case (whether or not the CSID Generator was used) the following :
Dealer - Use the Drop-Down Selection List to Choose the Alarm Dealer to whom these Accounts are to be assigned.
This information will be included in the Central Station Data Form.
This is a mandatory field.
Communicator Format - Use the Drop-Down Selection List to Choose the Communicator Format which will be programmed into these Accounts.
This information will be included in the Subscriber Panels section of the Central Station Data Form.
This is a mandatory field.
Town Code - Use the Drop-Down Selection List to Choose the Town Code.
This information will be included in the Central Station Data Form.
This is a mandatory field.
Comments - Enter any comment that's appropriate.
This entry is included in the Comments field on the Subscriber's Central Station Data Form.
Set Date Off Line - Check this box to temporarily disable the Account(s) until the Alarm Dealer actually needs to use it (recommended).
By default, the Off Line Date offered will be Today.
Use the Drop-Down Date Selection Box to modify this date, if appropriate.
This information will be included in the Central Station Data Form.
Click the Process button to execute the Mass Account Creation procedure.
Click the Close button to exit this Form.