This Help File Page was last Modified on 10/09/2013


This Help File Page was last Modified on 10/09/2013

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This Help File Page was last Modified on 10/09/2013

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Employee codes are used by Service Tracking, Accounts Receivable, Inventory Tracking & Job Costing, and the Monitoring Module
As each module is implemented, the instructions for that particular module reference the Employee Form - generally requiring the entry of additional information.
For example, during the implementation of the Accounts Receivable System module, the instructions would concentrate only on accounting specific Employee information requirements.
Employee information may be printed using the Employee Codes List report.
Note: The Employee Code "0" with the name of "Default Do Not Delete" is a system record and should not be modified or deleted.


Employee - Defining the required Employee information:
To open the Employee Form, Select Maintenance from the Main Menu and Choose Employee to access this Form.


Employee Form - Personal tab


This Employee Form may be Re-sized by Dragging the Top and/or Bottom up or down, and/or the Right side in or out.
Navigation Menu - The Navigation Menu is located at the top of the Employee Form.




This Navigation Menu provides the normal Record Movement, New, Edit, Delete, Cancel, Save, and Refresh options; as well as special Print, Search and Documents functions.


Hide Old Employees? - At the top of the Employee Form next to the Navigation Menu is this Check box.




Every Employee ID that has been used as part of a Transaction (e.g., Employee who made a Sale) or Process (e.g., Employee who worked on a Service Request) can never be removed from the database.
Because that Employee ID becomes part of the internal "History" of the Transaction or Process.
So, once an Employee leaves the Company, rather than deleting that Employee's record, (s)he is assigned an Ends Date - indicating that (s)he is now an Old Employee (not an Active Employee).
While viewing the Employee Form, to only view Active Employee records (those Employees who have not been assigned an Ends Date ), Check this Hide Old Employees? box.
Or, if you are researching information relating to an Old (departed) Employee, be sure that the Hide Old Employees? box is not Checked.


Table View tab - Click the Table View tab at the bottom of the Employee Form to display a tabular (spreadsheet style) Record Listing of the currently defined Employee Groups.



There are least six columns of data (normally displayed) in this Employee Record Listing:
1)Employee Code - The unique Code assigned to this Employee.
2)Street - The Address of this Employee.
3)City - The City in which this Employee resides.
4)State - The State in which this Employee resides.
5)Zip - The Zip Code of the Employee Address.
6)Phone -  The Employee Phone number.



Additional columns of data are viewable by Dragging the bottom Slide Bar to the right.
Each column's Header Name describes the data contained in that column.
Clicking on a Header Name will set the order in which the Employees will be listed.
Clicking on the same Header Name will set the order in the opposite direction (ascending vs. descending).



The Header Name that is determining the Order of the list will have an Icon indicating the Order displayed next to that Header Name.
This Table View tab may be Pinned in Place by Clicking the Pin Icon on the right.
Additional columns of data have been Dragged into view and some columns have been Re-sized.



Table View Pinned Open


You may Un-Pin this Table View by Clicking the Pin Icon again.
To define an Employee:
Click the HelpFilesNavigationMenuNewIcon to start an Employee entry in the Record Editing section.
Note: Fields highlighted in yellow are mandatory.

The record can not be saved unless the mandatory information is entered.

Although the yellow highlighted fields constitute a valid record, enter - as appropriate - all of the Personal tab information at a minimum.

Code - Enter a Code - think of it as their Employee Identification Code - to represent this Employee.
oUp to four alpha characters plus dashes, underlines and spaces are allowed.
oTypically, you should use their initials.  Do Not Use Numbers in the Employee Code.
o If a duplicate would result, add another character at the end (ABC, ABCZ, ABCY, ABCX, ETC.).
Type - Using the Drop-Down Selection List provided, select a Type classification.
oAdministration - for key staff such as those Employees responsible for accounting operations, are a job manager, and/or perform other management level functions
oAll - for Employees who may be involved in any/all phases of the business
oOperator - for Employees who primarily perform Central Station Monitoring functions
oSales - for Employees who are classified as Salespersons.
Note: When assigning a Salesperson to a Subscriber, Prospect, Invoice or Proposal: only those Employees whose Employee Type is identified as either Sales or All will be available (in the Drop-Down Selection List) for populating the Salesman (or Commission To) fields.
oTechnician - for Employees who are Service Technicians.
Job Manager? - Check this box if the Employee has been assigned the Type classification of All or Administration, and is an individual who may be assigned the duties of a Job Manager within the Inventory Tracking & Job Costing System,
oThe Lead Technician assigned to Service Requests in the Service Tracking System is identified as such by being the first Technician assigned to that Work Order.

> However, the Lead Technician is not considered a Job Manager

> Therefore, a Technician Employee Type may not be identified as a Job Manager in the Inventory Tracking & Job Costing System,

oA Job Manager must be assigned a Type of either All or Administration.

> Employees should only be identified as a Job Manager if they actually Manage a Job in the Inventory Tracking & Job Costing System,

Name - Enter the Name of the Employee
Begins - Click the Drop-Down Date Selection Box provided, select the Date of Hire in the Begins field.
Note: This is the absolute minimum amount of information that may be entered to establish an Employee record.
Click the HelpFilesNavigationMenuSaveIcon to to record this Employee.
Any number of additional Employee records may be defined, as required.


Tabs - The Tabs that are available are displayed on the Edit View Form.



Depending on the Type code assigned to the Employee, the Tabs are:
Note: Not all Tabs will be displayed for every Employee.

The Tabs that are displayed will be determined by the Type entered for the Employee currently being viewed.

Personal - for information such as name, address, and telephone.  This is the primary Data Entry Form and is where Employee records are originated.
Security - to access information (modifiable only by an Administrator) where Security and Access Rights relating primarily to the Accounts Receivable System, access to the Service Tracking System to use the Time Sheets process, Central Station Monitoring Operations and Virtual Operators are set.
This is a mandatory Second Edition UL® 1981 Standard requirement.
Schedule - to enter the Employee's Schedule (normal hours and days worked) used by the Technician Scheduling system in the Service Tracking System.
Skills - allows you to define each Technician's Skills for the Service Tracking System.
Operator Skills - allows you to record the alarm processing Skills attained by each Employee who is an Operator.
Alarm Groups - to assign the alarm monitoring Alarm Groups this Employee may process.
Tech/Employee Module - to define access codes, each Technician's permitted access schedule, and their work location information - for Web Tech Module users only.
Rates - to define the pay rates and bill rates for each Employee who has been identified as a Technician or performing All tasks and used when completing Service Requests in the Service Tracking System and by the Inventory Tracking & Job Costing System module.
Coverage Areas - to define the Zip Code(s) within which a Technician is available for assignment to a Service Request.


Using the Special Functions on the Navigation Menu at the top of the Employee Form:
Print Icon - Click the Print Icon to open the Employee Codes report dialog which provides a list of the Codes, and the associated Name, Type and Phone Number of each Employee.


   Employee Codes - Option tab



Search Icon - Click the Search Icon to look up a specific Employee record.
Use the Search button to locate a specific Employee record when you have too many Employees to be listed on the Table View tab.
Click the Search button to open the Search Employee dialog.



Search Employee dialog


Search By - Use the Drop-Down Selection List to Choose the field (the available fields are shown below) that you want to Search By.



Search Value - Enter the first few characters of the desired Employee record (based on the Search By method you've chosen)
This is an incremental Search starting from the first character in the chosen field.
As you type in characters, the system seeks the Employee record that most closely matches the characters you've entered so far.
Select - Once you see the desired Employee record, Click on that Employee's Name to Select that record.
Close - Then Click OK to Close the Search Employee dialog.
The selected Employee record will be displayed in the Employee Form's Edit View.


Documents Icon - Use the Docs Icon on the Navigation Menu on the Employees Form to attach various types of Documents to the selected Employee record.



Documents Form


Employees often have printed or electronic Documents that relate to their file and must be saved for future reference.
To save these electronically (if you do not already have an electronic copy such as a Word® document), Scan the printed Document and save it to your Hard Disk (or your File Server) in either the ".jpg" or ".pdf" file format.
Click the Docs Icon.
Add a Document using the Windows © Explore interface presented.
See the Documents chapter for detailed instructions


Personal Information

To enter an Employee record, select Maintenance from the Main Menu and choose Employee.



Blank Employee Form showing the Personal tab


See Personal tab for complete information on how to enter an Employee.


Establishing an Employee's Access Rights

The Security Tab is used to establish specific Access Rights for the Employee.



Security tab on the Employee Form


The Rules for the Security of your information are established by a System Administrator.
Your System Administrator is the person with top level access rights to the program's Sybase SQL Anywhere Client Server Database System.
The System Administrator, using the Main Menu selection Employee Groups Form, is able to design an individual set of Access Rights for each User.
Once the Employee Groups are established and the Employee information - including assignment of their Employee Group - is entered on the Employee Form, the System Administrator can add Users thereby setting their User Name and Password for Login.
If you are not logged in as a System Administrator, you will not be able to add, delete or modify the Security information nor assign access and functionality permissions.
Assigning Access Rights establishes the User's ability to Create, Read, Update, and/or Delete information on any data entry Form that accesses information in the database
A Form is any screen within the program that allows for data entry, retrieval or reporting.


Access Rights for Form Names, processes and reports may be selectively assigned to a User in the User Access Rights Form, or done so by assigning an Employee to an Employee Group.
These rights may be established on a Form by Form basis.


Next, if this Employee will need to have access into MKMS, go to Add/Delete Users to create a Login Name & Password


Schedule Tab

This Schedule tab should be completed when starting the Service Tracking module.



Employee Form - Schedule tab


The Employee must be assigned the Type of Technician (or All) before you enter their Schedule.
Enter the normal Schedule for this Technician (Employee).
In Time - Enter their normal Starting Time.
Out Time - Enter their normal Quitting Time.
Days - Check the Days of the Week they normally work.


(Technician's) Skills Tab

When starting the Service Tracking module, this Employee Form Skills tab must be completed for each Employee who works as a Technician.



Employee Form - Technician Skills tab


Operator Skills List Tab

The Operator Skills tab must be completed for any Employee assigned an Operator or All Type code if you are using the Central Station Monitoring module.



Employee Form - Operator Skill List


Alarm (Processing) Groups Tab

This Alarm Groups tab must be completed when starting the Central Station Monitoring module.



         Employee Form - Alarm Groups tab


Tech Module

The Employee Form Tech Module tab allows you to define the Persons who will have access and how that access is to be managed.



                 Employee Form - Tech Module tab


Rates Tab

The Employee Form's Rates tab must be completed when starting either the Service Tracking System or the Inventory Tracking & Job Costing System module.
The Employee must be assigned the Type of Technician (or All) before you enter their Rates.



Employee Form - Rates tab


Coverage Areas

Assigning an Employee - who is identified as a Technician - a Regional Work Order Coverage Area based on specified Zip Codes will make it is easier for the Service Manager (or Scheduler) to make Service Request assignments.



Employee Form - Coverage Areas tab