|
Coverage Areas This Help File Page was last Modified on 09/18/2012 |
|
|
|
|
Coverage Areas This Help File Page was last Modified on 09/18/2012 |
|
|
Coverage Areas
This Help File Page was last Modified on 09/18/2012
|
Coverage Areas This Help File Page was last Modified on 09/18/2012 |
|
|
|
|
Coverage Areas This Help File Page was last Modified on 09/18/2012 |
|
|
| □ | The Coverage Areas tab on the Employee Form should be completed when starting the Service Tracking System module. |
| • | The Employee must be assigned the Type of Technician (or All) before you can access the Coverage Areas tab. |
| • | Assigning an Employee - who is identified as a Technician - a Regional Work Order Coverage Area based on specified Zip Codes will make it is easier for the Service Manager (or Scheduler) to make Service Request assignments. |
Employee Form - Coverage Areas tab
| • | To identify the Coverage Areas for a Technician, |
| • | Locate the appropriate Employee. |
| • | Select the Coverage Areas tab on the Employee Form. |
| • | Add - Click Add ("+") |
| • | Zip Code - Enter a Zip Code representing an area in which this Technician normally is assigned. |
| • | Save - Click Save ü to record this entry. |
| • | Repeat as appropriate. |