• | The Employee must be assigned the Type of Technician (or All) before you can access the Rates tab. |
□ | Enter the Pay Rate(s) and Bill Rate(s) and the related Description(s) for this Employee. |
• | Locate the Employee record to which you want to assign Rates. |

Employee Form - Rates tab
• | Description - Enter a Description (of Work) for this Rate. |
• | Pay Rate - Enter the Employee's actual Pay Rate. |
• | Bill Rate - Enter the Employee's normal Billing Rate related to this Description of Work. |
▪ | Consider defining a "Warranty" Pay Rate for the Technician which would have the appropriate Internal Pay Rate but a Bill Rate of $0.00 |
▪ | In this manner, when Completing a Service Request, the "Cost" and "Hours" of Labor that was required may be properly tracked and a No Charge Invoice could be sent to the Subscriber indicating what was done, but that there would be was no charges to them. |

Use a "Warranty" Pay Rate for the Technician which would have the appropriate Internal Pay Rate but a Bill Rate of $0.00
□ | Copying Rates to Selected Employees: |
• | If you enter Rate information that is appropriate for several other Technicians, use the Copy Rates to Selected Employees function. |

• | Check the appropriate Employee Name(s) in the Select Employees dialog. |

Select Employees Form