MKMS Help

Alarm History Lookup

This Help File Page was last Modified on 02/28/2013

Alarm History Lookup

This Help File Page was last Modified on 02/28/2013

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Alarm History Lookup

This Help File Page was last Modified on 02/28/2013

Previous topic Next topic  
The Alarm History Lookup Form allows a User or Operator to locate, and view Alarm Signal History based on the selected Options (and append additional information, if the Alarm History Lookup Form was opened from within MKMS).
1.To perform an Alarm History Lookup, within MKMS on the Main Menu Select Maintenance and Choose Central Station then Click Alarm History Lookup.
2.While in MKMSCS, whether or not an Operator is Processing Alarm Signals, s(he) may Press Shift+F4 or Click the Alarm History Icon on the Shortcuts tab to open the Alarm History Lookup Form.

HelpFilesAlarmHistoryLookupOpeningForm

Initial Alarm History Lookup dialog

 

Note 1: If the Operator needs to Add Information to the Signal History Detail of an Alarm's Signal History:
1)Go to the Sub Info (F2) Form
2)Locate that Subscriber
3)Select the History option on the Panel Information Menu Bar to open the Signal History Form.
4)Select the appropriate Signal.
5)Click the Down Arrow on the Add Info button
6)Select the Manual Detail option.
Note 2: If an Operator needs to Cancel a Dispatch, (s)he may do so as follows:
1)Go to the Sub Info (F2) Form
2)Locate that Subscriber
3)Select the History option on the Panel Information Menu Bar to open the Signal History Form.
4)Select the appropriate Signal.
5)Click the Down Arrow on the Add Info button
6)Select the appropriate Cancellation Option
7)Complete the required information
Note 3: If the Alarm History Lookup Form is opened from within MKMSCS - either by Pressing Shift+F4 or Clicking the Alarm History Icon on the Shortcuts tab to open the Alarm History Lookup Form - the Add Detail option is not available.

 

Options - There are six (6) search criteria Alarm History Lookup Options provided for defining what Alarm Signal History will be displayed:

 

HelpFilesAlarmHistoryLookupOptions

Alarm History Lookup Form - Filter Options

 

Click the desired Filter Option to construct a Filter Statement.
Select the appropriate item(s)
The initially selected Option may be combined with up to two additional Filter Options to construct a Multi-Filter Statement.
Click the Execute button to initiate the selected Option(s).
To start a new Filter, Click Clear to remove any previously entered Filter Options.

 

Alarm History Lookup Filter Options:
1.Alarm Condition - Click Alarm Condition to open the Select Alarm Conditions dialog.

 

HelpFilesAlarmHistoryLookupAlarmCondition

Select Alarm Conditions dialog

 

On the Select Alarm Conditions dialog, Check as many boxes in the Selected column as needed to look up the Alarm Condition(s) Alarm History that you want to examine.
All of the Alarm Conditions that are Checked will be included in the Alarm History Lookup list.
(F2) Search - If there are too many items in the Select Alarm Conditions list to easily locate the desired Alarm Conditions:
Click on any Description name and then enter an Alarm Condition in the (F2) Search field to perform an incremental search to locate a specific description.
Check the desired Alarm Condition(s).
Repeat as needed.
Click OK when finished.
Advanced Search: You may also Click the Advanced Search button to perform this type of Alarm Condition search.

 

HelpFilesAlarmHistoryLookupSearchDialog

Alarm Condition Code Search dialog

 

After you locate the desired Alarm Condition Code, Click OK.
The Alarm History Lookup Form, will be displayed.
This Alarm Condition Code option (or any other option) may be combined with up to two additional Filter Options to construct a Multi-Filter Statement
Click the Execute button.

 

HelpFilesAlarmHistoryLookup

Alarm History Lookup Form - with Signal History and Signal Detail sections

 

The Subscriber Information for the selected Signal History is displayed, and will list the Signal History including the Signal History Detail specified (see above) based on the Alarm Condition Code(s) that are Checked.
Note 1: If the Alarm History Lookup dialog is opened within MKMSCS by Pressing Shift+F4 or Clicking the Alarm History Icon on the Shortcuts tab to open the Alarm History Lookup Form, the Add Detail option is not available.
Note 2: If the Operator needs to Add Information to the Signal History Detail of an Alarm or Cancel an Alarm, open the Sub Info (F2) Form and Select the History option on the Panel Information Menu Bar.
The Signal History and the Signal History Detail column's width and location may be reset as desired on a User by User basis.

 

2.CSID - Click CSID to open the Select CSID dialog.
On the Select CSID dialog, Check as many boxes in the Selected column as needed to look up the CSID(s) Alarm History that you want to examine.
Click the Description header bar to re-order the list from lowest to highest, to highest to lower CSID order.

 

HelpFilesAlarmHistoryLookupSelectCSID

  Select CSID dialog listing Subscribers in CSID order

 

Search - If there are too many items in the Select CSID list to easily locate the desired Subscribers:
Click any record within the Description field.
Press F2 to place the cursor in the Search field.
Enter the Search Value. representing the desired CSID.
Click OK.
Your selection will be Checked on the Select CSID list.
Repeat as needed until you have selected all of the required Subscribers.
Click the OK P button when finished making all needed selections.
The Search CSID dialog will close.
This CSID option (or any other option) may be combined with another Filter Option to construct a Multiple Filter Statement.

HelpFilesAlarmHistoryLookupSelectCSIDAndDates

Alarm History Lookup - Multiple Filter Statement

 

Click the Execute button on the Alarm History Lookup Form.
The Alarm History Lookup Form will display the currently selected Subscriber, listing the Signal History and include the Signal History Detail.
Advanced Search - If you are unable to quickly locate a desired Subscriber record, Click the Advanced Search button to search by Subscriber Name or CSID.

 

3.Dealer - Click Dealer to open the Select Dealer dialog.
On the Select Dealer dialog, Check as many boxes in the Selected column as needed to look up the Dealer(s) Alarm History that you want to examine.
Click OK.
Search - If there are too many items in the Select Dealer list to easily locate the desired Subscribers:
Click Search
Enter the Search Value.
Click on the desired Item(s).
Click OK.
Your selection will be Checked on the Select Dealer list.
Repeat as needed until you have selected all of the required Dealers.
Click OK when finished.
This Dealer option (or any other option)  may be combined with another Filter Option to construct a Multiple Filter Statement.
Click the Execute button on the Alarm History Lookup Form.
The Alarm History Lookup Form will be displayed, with the currently selected alarm signal's Subscriber information, listing the Signal History and include the Signal History Detail specified.

 

4.Date Range - Click Date Range to open the Specify Date Range dialog.
By default, The  By default, the current Month is inserted. presented is the immediate past 24 hours.

 

HelpFilesAlarmHistoryLookupDateRange

Specify Date Range dialog

 

From - Use the Drop-Down Date Selection Box to Choose the starting Date.
Click on the Hours, Minutes, and/or AM/PM columns.
Use the up and down arrows to adjust the time precisely.
To - Use the Drop-Down Date Selection Box to Choose the ending Date.
Click on the Hours, Minutes, and/or AM/PM columns.
Use the up and down arrows to adjust the time precisely.
Click OK.
This Date Range option may be combined with up to two additional Filter Options to construct a Multiple Filter Statement such as shown below:

 

HelpFilesAlarmHistoryLookUpDualFilterStatement

Two Filters applied including a Date Range selection Plus a Dealer Code selection

 

HelpFilesAlarmHistoryLookUpMultipleFilterOptions

Three Filters applied including a Dealer code, a  Date Range selection Plus Open & Closing Signals only

 

Click the Execute button on the Alarm History Lookup Form.
The Alarm History Lookup Form will be displayed, with the currently selected alarm signal's Subscriber information, listing the Signal History and include the Signal History Detail specified.

 

5.Open & Close - Click Open & Close to view the Signal History of all Opening and Closing Events.

 

HelpFilesAlarmHistoryLookupOpenCloseOption

The events are displayed from the oldest to the newest.
Press the Control key plus the End key (Ctrl+End) to move to the most recent event.
Press the Control key plus the Home key (Ctrl+Home) to return to the oldest event.
This Open & Close option (or any other option) may be combined with another Filter Option to construct a Multiple Filter Statement.
Click the Execute button on the Alarm History Lookup Form.
The Alarm History Lookup Form will be displayed, with the currently selected alarm signal's Subscriber information, listing the Signal History and include the Signal History Detail specified.

 

6.Resolution - Click Resolution to open the Select Resolution dialog.
On the Select Resolution dialog, Check as many boxes in the Selected column as needed to look up the Resolution Code(s) Alarm History that you want to examine.
Click OK.
Search - If there are too many items in the Select Resolution list to easily locate the desired code Description:
Click Search
Enter the Search Value.
Click on the desired Item(s).
Click OK.
Your selection will be Checked on the Select Resolution list.
Repeat as needed until you have selected all of the required Resolution Codes.
Click OK when finished.
This Resolution option (or any other option) may be combined with another Filter Option to construct a Multiple Filter Statement.
Click the Execute button on the Alarm History Lookup Form.
The Alarm History Lookup Form will be displayed, with the currently selected alarm signal's Subscriber information, listing the Signal History and include the Signal History Detail specified.

 

Signal History - This section - immediately below the Options box - offers:
Two tabs (Subscriber Info and Dealer Info),
A Calls and/or Video and/or Map button (these buttons will individually be activated only if those functions have been registered and the Selected Signal History record has associated Calls and/or Video and/or Map coordinate data)
The Signal History List based on the specified selection option(s).

 

HelpFilesAlarmHistoryLookupSignalHistoprySection

Signal History Form - Subscriber Info tab selected - Signal Incident # highlighted

 

Subscriber Info tab - Contains specifics on the Subscriber whose Alarm Signal is highlighted

 

HelpFilesAlarmHistoryLookupSubscriberInfoTab

Alarm History Lookup - Subscriber Info tab

 

Dealer Info tab - If this is a Subscriber who is being monitored for another Alarm Dealer, that Dealer's location and contact information will be shown.

 

HelpFilesAlarmHistoryLookupDealerTab

Alarm History Lookup - Dealer Info tab

 

Alarm Signals - All specified Signal History will be listed.

 

HelpFilesAlarmHistoryLookupSignalHistoryList

Alarm History Lookup - Signal History List

 

You may Click on a specific alarm signal record (see the mouse pointer in the illustration above) to display the processing information associated with that alarm signal record.
If the Alarm History Lookup Form was opened within MKMSCS, there is no Add Detail tab.

 

HelpFilesAlarmHistoryLookupSignalHistoryDetail

Alarm History Lookup - Signal History Detail - No Add Detail

 

If the Alarm History Lookup Form was opened within MKMS, there will be an Add Detail button.

 

HelpFilesAlarmHistoryLookUpAddDetail

Signal History Detail section of the Alarm History Lookup Form - Shown with Add Detail tab

 

Manual Signal Detail - If the Alarm History Lookup Form was opened from within MKMS, Click the Add Detail tab in the Signal History Detail section to manually enter additional (follow-up) Signal History Detail.