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Credit Notes

This Help File Page was last Modified on 09/10/2013

Credit Notes

This Help File Page was last Modified on 09/10/2013

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Credit Notes

This Help File Page was last Modified on 09/10/2013

Previous topic Next topic  
Credit Notes (a.k.a. Credit Memos) are actually Invoices (Bills) that have a net negative value as a result of a negotiated refund (credit) from a Vendor.
There are two ways to enter (recognize) a Credit Note:
1.Credit Notes (some call these Credit Memos) may be created manually in the same manner as Bills, except the Quantity is entered as a minus value.

HelpFilesCreditNoteForm

Credit Note Form - Credit has been automatically Applied to the associated Invoice (Bill)

 

2.Credit Notes may also be created automatically using the Credit Bill Icon on the Bill Form.

 

Credit Bill - If the currently displayed Invoice (Bill) has been written off by the Vendor (they are issuing you a credit for the entire amount), Click the Credit Bill Icon and the Create Credit Memo? dialog will appear.

 

helpFilesCreditBillIcon

 

Create Credit Memo? - This Credit Memo dialog will allow you to Select whether to:
1.Auto Generate - This will create the entire Credit Memo to off-set the currently selected Bill, or
2.Selective Generation - To enable you to select specific items on the Bill that are to be Credited (see Credit Memo Generation Form below).
Make your selection and Click Yes (or Cancel).

 

HelpFilesBillCreateACreditMemoQuery

Create Credit Memo? dialog

 

Auto Generate - To make a Credit Note to completely offset the selected Invoice (Bill), Click the Auto Generate button and Click Yes.

 

HelpFilesCreditNoteCreationMessage

A Credit Note is instantly created and displayed.
The Credit Note is Allocated to the Bill automatically.
The Credit Note is assigned a Credit Memo Number based on the following format:
YYMMDDnnnn... (Today's Two Digit Year+Two Digit Month+Two Digit Day+The original Invoice Number.)
If the Vendor issued a specific Credit Memo Number, modify the predefined Credit Memo Number to match what that Vendor assigned.

 

Credit Memo Generation Form:
Selective Generation - Click the Selective Generation button.
Click Yes, and the Credit Memo Generation Form is displayed.
You can Select the specific items on the Bill that are to be included on the Credit Memo.

 

HelpFilesCreditMemoGeneration

   Credit Memo Generation Form displayed when Selective Generation is selected

 

Active Columns on the Credit Memo Generation Form:
Generate? - All items are initially Checked.
Uncheck any items for which you have not received a Credit from the Vendor.
Qty - All Invoice items will be shown with a minus value offsetting the original quantity on the Bill.
If 2 items were originally billed, -2 will be the default quantity to be credited.
You may modify these quantities, as needed, as long as the value is set at, or less than, 0.
Post - Click the Post button to create a Credit Memo for the Selected Items and Quantities.
These will not be applied (Allocated) to a Bill - leaving it as an Unapplied Credit.

 

HelpFilesCreditMemoGenerationPostButton

Post & Apply - Click the Post & Apply button to create a Credit Memo for the Selected Items and Quantities.
These Credits will be applied (Allocated) to the specific Bill from which the Credits were created.

 

HelpFilesCreditMemoGenerationPost&ApplyButton

Cancel - Click the Cancel button to abort this process and Close the Credit Memo Generation Form.

 

HelpFilesCreditMemoGenerationCancelButton

 

Once you have created the Credit Note, it must be applied to the correct Invoice (Bill).
Select Allocate on the Payables Quick Access Menu of the Vendor Information from whom you've gotten the Credit.
If you have manually created the Credit Note, Allocate that Credit Memo following the instructions in the Applying Payments & Credits chapter.
Once a Credit Memo is created and subsequently Allocated to a Bill, if that Credit Memo needs to be canceled:
The Credit Memo must be first be Unallocated
Then that Credit Memo may be Deleted
See the "Un-Applying Payments and Credit Memos" section in the Applying Payments & Credits chapter for detailed instructions.