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Operator Skills/Alarm Groups

This Help File Page was last Modified on 06/30/2012

Operator Skills/Alarm Groups

This Help File Page was last Modified on 06/30/2012

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Operator Skills/Alarm Groups

This Help File Page was last Modified on 06/30/2012

Previous topic Next topic  
Signals To Process - The Signals To Process dialog will be displayed when an Central Station Supervisor/Operator initially logs into the MKMSCS application..
By default, All Operator Skills assigned to the Central Station Supervisor/Operator (who has just Logged In) are Checked.
By default, All Group Names assigned to the Central Station Supervisor/Operator (who has just Logged In) are Checked.

 

HelpFilesSignalsToProcessDialog

Signals To Process dialog

 

At any time the Central Station Supervisor and/or an Operator may Select the Operator Skills/Alarm Groups option on the Actions Sub Menu of the Actions Tab of the Tool Bar Menu to view the Signals To Process dialog to identify the Operator Skills and Group Names for which the Central Station Supervisor and/or Operator will be eligible to Process Signals.
Operator Skills assignments:
Selected - By default, all of the Skill(s) that the Central Station Supervisor/Operator has been assigned will be listed and Checked.
Skill Name - These are the Skill(s) that have been assigned to the Operator in the Employee Form's Operator Skills tab.
At least One Skill must remain Checked or an exception error message will be displayed.

 

HelpFilesOneOrMoreSkillsNeededMessage

Error: One or more Operator Skills must be selected

 

Click the OK button to close this Error message.
Note 1: If this User (Operator) is a Central Station Supervisor (their Security tab on the Employee Form has the Central Station Supervisor? box Checked):

 

HelpFilesEmployeeFormSecurityTabCSSupervisorBox

a)Based on the needs of the Central Station such as the number of Operators that are already Processing Alarms for these Skills and the number of Accounts requiring these Skills, a Central Station Supervisor may Uncheck one or more of these Skill Name Assignments.
b)By doing so, this User (Central Station Supervisor) will not be required to Process any of the Alarm Signals in the Alarm Stack requiring these unlisted or Unchecked Skills.
Note 2: If this User (Operator) is not a Central Station Supervisor (their Security tab on the Employee Form does not have the Central Station Supervisor? box Checked), the Signals To Process dialog is displayed for informational purposes only and may not be modified in any way.

 

HelpFilesSignalsToProcessReadOnlyDialog

    Signals To Process (Read Only) dialog

 

Alarm Group assignments:
Selected - By default, the Alarm Group(s) to which the User has been assigned will be listed and Checked.
Group Name - These are the Alarm Group(s) that have been assigned to the Operator in the Employee Form's Alarm Group tab.
At least One Alarm Group must remain Checked or an exception Error message will be displayed.

 

HelpFilesOneOrMoreAlarmGroupNeededMessage

Error: One or more Alarm Groups must be selected

 

Click the OK button to close this Error message.
Note 3: If this User (Operator) is a Central Station Supervisor (their Security tab on the Employee Form has the Central Station Supervisor? box Checked):

 

HelpFilesEmployeeFormSecurityTabCSSupervisorBox

c)Based on the needs of the Central Station such as the number of Operators that are already Processing Alarms for these Alarm Groups and the number of Accounts belonging to these Alarm Groups, a Central Station Supervisor may Uncheck one or more of these Group Name Assignments.
d)By doing so, this User (Central Station Supervisor) will not be required to Process any of the Alarm Signals in the Alarm Stack requiring these unlisted or Unchecked Skills.

 

Note 4: If this User (Operator) is not a Central Station Supervisor (their Security tab on the Employee Form does not have the Central Station Supervisor? box Checked), The Signals To Process dialog is displayed for informational purposes only and may not be modified in any way.

 

HelpFilesSignalsToProcessReadOnlyDialog

    Signals To Process (Read Only) dialog

 

Click the OK button to complete the Operator Skills and/or Alarm Groups (re-)assignment process.

 

Reviewing the Operator Skills and/or Alarm Groups for which Operators are currently not available for Processing those Alarms:
The Operator or Central Station Supervisor must Click the OK button to complete the Operator Skills and/or Alarm Groups (re-)assignment process on the Signals To Process dialog.
MKMSCS then reviews the defined Operator Skills and/or Alarm Groups and compares those to the Operator Skills and/or Alarm Groups of Operators actively Processing Signals.
Any Operator Skills and/or Alarm Groups, for which no Processing Operator is available, will be listed in a Warning message.

 

HelpFilesOperatorSkills-AlarmGroupsWarning

Warning - Listing the Operator Skills and/or Alarm Groups that are not being monitored

 

Click the OK button to continue.
The Central Station Supervisor should then ensure that the missing Operator Skills and/or Alarm Groups are being properly monitored by having additional Operators (with the missing Operator Skills and/or assignment to the appropriate Alarm Groups) Press F9 and start to Process Signals.