UL 1981 Definitions, Installation Requirements, Processes & Procedures

Required Definitions, Installation Rules, Data Entries, Processes & Procedures

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This section (and its related chapters) provides a sample of, and links to many of the Definitions, how-to information for Installation and Data Entry Requirements, and instructions for the specific Processes and Procedures required by the Second Edition UL® 1981 Standard of the Classified MKMSCS (and MKMS) application, and its associated third party hardware and software.

•	A brief list of certain Definitions, Installation Requirements and Procedures is provided.

•	Security - The use of Passwords to provide and restrict access to the monitoring related data, said Passwords must be changed at least every 90 days.

•	Password Expiration Requirements for mandatory password changes:

▪	Check the Passwords Expire? box within the Company Options tab of the User Options Form

▪	Set the frequency that this must occur in the Passwords Expire in xx Days field to a maximum of 90 Days.

▪	Also see the Change Passwords and Change Expiring Password chapters for more information.

•	Five Security Levels (reference Item 24.3 Second Edition UL® 1981 Standard) must be defined and assigned to each specific User based on that User's Need for Access.

▪	The Security & Access Management section and its related Employees, Employee Groups, Add/Delete Users, User Access Rights and Form Names chapters provide the means and methods available to establish the required security levels.

•	Other Second Edition UL® 1981 Standard Setup Considerations:

•	Mandatory Priority Levels for specified Alarm Conditions are predefined and may not be changed.

•	Resolution Codes must be defined, and subsequently assigned to each Alarm Signal which has been processed to completion.

•	Data Entry - The Subscriber Entries, the associated Central Station Data, and each individual Subscriber Panel CSID (Central Station IDentification number), and the Events, CSID Zones, People To Call, Account Testing, and Medical Information for each CSID are explained in their respective chapters.

•	The UL Grade of any applicable Subscriber installation must be identified as part of their Central Station Data.

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Operation - The details of how to Process Alarms including the explanation of the Processing and Data tabs on the Signal Processing Form, as well as the Verification, Dispatch, Notification and Completion procedures which meet the Second Edition UL® 1981 Standard are detailed in those related chapters.

•	There are two methodologies available for structuring exactly how each type of Alarm Condition received for each Subscriber should be handled. These are:

Operator Guided Responses - This Operator Guided Response methodology, created to Process Alarm Signals, actually "walks" the Operator through each required step, assuring the proper completion of each of these steps, and in the appropriate order, so that each Alarm Signal - regardless of which Operator Guided Response steps are needed - will be handled correctly.

2.	Action Plans - Some Central Stations, including most that are UL® Listed, individual Subscribers and/or specific Alarm Dealers, may require that a different set of processing instructions be followed for certain Signals or types of Accounts.

▪	Therefore, Action Plans are provided for those Active Signals needing a Response by an Operator that cannot be precisely documented using the standard Operator Guided Response.

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The Alarm Signal Processing standard requires that a Minimum of One (1) Central Station Operator or Supervisor (these persons and their position are identified in the Employees Form) shall be logged on at all times. and if the last Operator attempts to exit Alarm Processing they will be prevented from doing so.

▪	A Supervisor may override this behavior - after receiving a warning - which should only be done for the purpose of Testing.

•	Special UL related Central Station Reports - The following Reports for Certificated Accounts are stored for a minimum period of One Year and may be reproduced whenever required.

•	Alarm Tickets must be stored (and reproduced on demand) for each Alarm Event, including the UL® Grade information for each applicable Subscriber's Alarm System.

▪	See the UL Definitions chapter for information relating to item 20.8(a-q) Second Edition UL® 1981 Standard.

▪	See the UL Signal Processing Procedures chapter for detailed information.

•	Active/Passive Report which lists the total number of Active Systems (Accounts that are preprogrammed to send more than 1 signal per day to the central station automation system) that are being monitored - offering Detailed and Summary versions of this data.

•	Alarm Activity Report which provides many options to selectively Choose the Alarm Signal Activity data that, among others, will list Fire Alarm, Panic/Hold Up Alarm and Burglar Alarm Condition Codes.

•	Dealer Breakdown Report which provides a listing of each Dealer, their Accounts, related reporting and signal data, and summary information about each Dealer.

•	Open/Close Reports which lists each Opening and Closing Event records that match the selected Report Options.