• | Central Stations who provide Dealer Monitoring Services, there are special entries for the Alarm Dealers for whom those Monitoring Services are being provided. |
□ | These are four types of Special Entries required and their Purpose: |
1. | Special Subscriber Entries - Subscriber records used by MKMSCS and SPA to properly track internal SPA Signals, supervise Receivers, and monitor Alarm Signals from any Alarm Dealer's Accounts for whom Monitoring Services are being provided. |
3. | Special Panel Zone and/or CSID Zone Entries - Panel Zone and CSID Zone records must be defined because they are used by and for SPA Generated Messages for Signal Processing of Status Changes and System Errors which are required to properly manage the Central Station. |
► | Note: See I. through IV. below for detailed information about each of these requirements. |
• | Based on the data entry method chosen for Identifying your Receivers and SPA - following the instructions in the preferred Option A., or the alternative Option B. below - you must enter either: |
ii. | An individual Subscriber record representing SPA and then create as many additional Subscriber records, as needed, to identifying each Receiver that will be connected to SPA. |
◆ | Identifying your Receivers and SPA |
Option A. - Create a "master" Subscriber record named "SPA" and identify SPA and every Receiver connected to SPA as individual CSIDs in the Subscriber Panel section of the Central Station Data Form - with all of these Subscriber Panel CSIDs assigned to that single Subscriber "SPA" record.
▪ | Then additional Subscriber Panels CSIDs - representing the Receivers - are entered as RP1, RP2, RPn..., etc., where RPn = the Receiver Port Number to which each Receiver is actually connected. |
Option B. - Create as many "system" Subscriber records - each with its own individual Subscriber Panel CSID, as needed:
o | The first of these Subscriber records must be named "SPA". |
o | Then the additional Receiver Records must be named RP1, RP2, RPn..., etc. where RPn = the Receiver Port Number to which the Receiver is actually connected. |
• | Regardless of whether Option A. or B. was chosen, the end result is that a Subscriber Panel with a "SPA" CSID representing the SPA - Signal Processing Application itself, and a Subscriber Panel CSID representing each Receiver connected to SPA, (identified by its Receiver Port Number - RP1, RP2, RPn - where th "n" is the Com port, Rocket Port, Device Master, etc. through which the Receiver is connected to the Computer running SPA) must each be identified - either as follows: |
ii. | Additional codes may be required for future upgrades. |
• | Special Panel Zone Entries - Certain specialized Panel Zones must exist for each Communicator Format to identify special circumstances. Because each Communicator Format has its own (somewhat) unique set of Panel Zones representing almost all of the Alarm Signals and Events that will be transmitted by that type of Communicator Format, each of these Communicator Formats must also have these specialized Panel Zones as outlined below: |
▪ | Signal ID = A105 Alarm Code = System Messages OCTAR = Alarm Description = Runaway alarm (Received too many signal in a small period) |
▪ | Signal ID = A107 Alarm Code = System Messages OCTAR = Alarm Description = No CSID or SI on Alarm Signal |
▪ | Signal ID = A108 Alarm Code = System Messages OCTAR = Alarm Description = Invalid Caller ID (Phone number not in CSID caller list) |
o | Three Signal ID = A108 records must be entered with the following Physical Zones and Descriptions: |
Physical Zone
|
Descriptions (add this text to above "Invalid Caller ID" message
|
0
|
There is no phone in the subscriber panel
|
1
|
There is at least one phone number in the panel
|
2
|
There is no account with that CSID
Or the account is offline
Or the subscriber is a deleted account (Old Subscriber = ‘T’)
|
▪ | Signal ID = A121 Alarm Code = System Messages OCTAR = Alarm Description = Manual Customer Note |
▪ | Signal ID = A127 Alarm Code = System Messages OCTAR = Alarm Description = Invalid SIA package or Unable to process SIA package |
▪ | Signal ID = A128 Alarm Code = System Messages OCTAR = Alarm Description = Temp Note Added/Modified/Deleted |
▪ | Signal ID = A130 Alarm Code = System Messages OCTAR = Alarm Description = Account canceled via Dealer Client or Millennium |
▪ | Signal ID = A131 Alarm Code = System Messages OCTAR = Alarm Description = Account set to offline |
▪ | Signal ID = A132 Alarm Code = System Messages OCTAR = Alarm Description = Account set to online |
▪ | Signal ID = A109 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock not found |
▪ | Signal ID = A110 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock Disconnected |
▪ | Signal ID = A111 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock Connected |
▪ | Signal ID = A112 Alarm Code = System Messages OCTAR = Alarm Description = Grace period exceeded (after hard lock not found) |
▪ | Signal ID = A113 Alarm Code = System Messages OCTAR = Alarm Description = Invalid date computer date time on the SPA computer |
▪ | Signal ID = A114 Alarm Code = System Messages OCTAR = Alarm Description = Database Disconnected |
▪ | Signal ID = A115 Alarm Code = System Messages OCTAR = Alarm Description = Emergency Mode Activation |
▪ | Signal ID = A116 Alarm Code = System Messages OCTAR = Alarm Description = Emergency Mode Deactivation |
▪ | Signal ID = A117 Alarm Code = System Messages OCTAR = Alarm Description = Login by user into MKMSCS (Physical zone will show the Employee code) |
▪ | Signal ID = A118 Alarm Code = System Messages OCTAR = Alarm Description = Logout by user into MKMSCS (Physical zone will show the Employee code) |
▪ | Signal ID = A119 Alarm Code = System Messages OCTAR = Alarm Description = Background Processor Error |
(This error may cause the software to not properly process the FC*, FO*, FT*, nor to move the account out of the ‘On Test’ table, nor to restore accounts out of the ‘On Hold’ state in the alarm-stack table, nor to activate/deactivate relay cards.)
▪ | Signal ID = A120 Alarm Code = System Messages OCTAR = Alarm Description = Invalid Package (in Receiver) |
▪ | Signal ID = A122 Alarm Code = System Messages OCTAR = Alarm Description = Background Processing has been reset |
▪ | Signal ID = A123 Alarm Code = System Messages OCTAR = Alarm Description = Alarm Signal Thread has been reset |
▪ | Signal ID = A124 Alarm Code = System Messages OCTAR = Alarm Description = Shift Change timeout! |
(A user has selected Shift Change, but waited more than 30 seconds to enter ID)
▪ | Signal ID = A125 Alarm Code = System Messages OCTAR = Alarm Description = Unattended alarm pre-activation |
(Physical zone is filled with employee code)
▪ | Signal ID = A126 Alarm Code = System Messages OCTAR = Alarm Description = Unattended alarm activation |
(Physical zone is filled with employee code)
▪ | Signal ID = A129 Alarm Code = System Messages OCTAR = Alarm Description = Invalid Redirection or Self Redirected alarm. |
(Alarm detail will contain the original account's CSID with Signal Identifier and Physical Zone)
▪ | Signal ID = A133 Alarm Code = System Messages OCTAR = Alarm Description = Immx/Surview connected |
▪ | Signal ID = A134 Alarm Code = System Messages OCTAR = Alarm Description = Immx/Surview disconnected |
▪ | Signal ID = A135 Alarm Code = System Messages OCTAR = Alarm Description = Start Polling Process |
▪ | Signal ID = A136 Alarm Code = System Messages OCTAR = Alarm Description = Stop Polling Process |
▪ | Signal ID = A137 Alarm Code = System Messages OCTAR = Alarm Description = Operator Activated Manual Mode |
▪ | Signal ID = A138 Alarm Code = System Messages OCTAR = Alarm Description = Action Plan Switch to Manual Mode |
▪ | Signal ID = A139 Alarm Code = System Messages OCTAR = Alarm Description = Number of Unverified Zones |
▪ | Signal ID = A140 Alarm Code = System Messages OCTAR = Alarm Description = Stack Maintenance Performed |
(Physical Zone will be Operator's Employee Code)
► | Important Note1: In addition to those Special CSID Zone Entries listed below, you may also need to define additional Signal Identifiers, if so specified in the Manufacturer's Instructions, for each Receiver you are using. |
▪ | Signal ID = A100 Alarm Code = System Messages OCTAR = Alarm Description = Port already open |
▪ | Signal ID = A101 Alarm Code = System Messages OCTAR = Alarm Description = Receiver Does Not Respond |
▪ | Signal ID = A102 Alarm Code = System Messages OCTAR = Alarm Description = Receiver Restored |
▪ | Signal ID = A103 Alarm Code = System Messages OCTAR = Alarm Description = Server is down (Novell SFT III server) |
▪ | Signal ID = A104 Alarm Code = System Messages OCTAR = Alarm Description = Server restored (Novell SFT III server) |
▪ | Signal ID = A106 Alarm Code = System Messages OCTAR = Alarm Description = Generic System Alarm (Unrecognized data package) |
▪ | Signal ID = A107 Alarm Code = System Messages OCTAR = Alarm Description = No CSID or SI on Alarm Signal |
• | This special Dealer Entry may be the same Subscriber record entered for the purpose of actually monitoring that Dealer's premises, or an additional Subscriber record, if more appropriate. |
▪ | Using the Account Templates Form, several sets of Template Defaults may be established for each Dealer. |