Bounced Checks

Bounced Checks Do Happen!

□	Reversing Allocations because of a Bounced Check (or because a Credit Card was subsequently Declined after an initial approval):

•	If a Receipt record must be canceled (because a Check bounced, an entry was made in error, or a previously posted Credit Card payment was declined):

•	Press F3 to open the Subscribers Form and use F2 Search to Retrieve the appropriate Subscriber record.

•	From the Receivable Quick Access Menu on the Subscribers Form, Select Receipts to open the Receipts Form.

•	Click the Search Icon on the Navigation Menu to open the Search Receipts dialog and Select the appropriate Receipt record.

•	Once the appropriate record is found and selected, Click on the OK button to close the Search Receipts dialog and display the selected Receipt record.

•	Click the Bounce button located in the center of the Receipts Form.

HelpFilesReceiptsBounceConfirmationMessage

Are You Sure You Want To Bounce This Receipt?

•	Confirm that this is what you wanted to do.

▪	Any Invoice(s) that were Paid (or partially Paid) when this Receipt was Allocated to them, will automatically be Unallocated.

HelpFilesReceiptsBouncedCheckRecord

Bounced Receipt record with deactivated Edit Refund, Bounce and Auto Apply buttons

▪	The original Receipt record will be identified with the Bounce button deactivated and shown in gray and the Left To Allocate value set to 0.00.

o	The original Receipt record will also be identified with a Receipt Bounced! message.

▪	A new Receipt record, with a negative value (negative values are shown within a parenthesis) equal to the Bounced Amount Paid, will be created for the Bounced item, and it will also be identified with the Bounce button deactivated and shown in gray.

o	The new Receipt record will also be identified with a Receipt Bounced! message.

HelpFilesReceiptsNewBouncedCheckRecord

New Bounced Check record with matching negative value

▪	When this Receipt is later viewed in the Allocated Receipts & Paid Invoices Display box on the Receipt Allocations Form:

HelpFilesReceiptAllocationBouncedEntry

Allocated Receipts & Paid Invoices list with Bounced record highlighted

o	The original Receipt entry and the Bounced entry will be printed in Red.

o	The word Bounced will appear when either of these records are specifically selected.