Unattended Alarm Notification

□	Unattended Alarm Notification - a.k.a. Dead-Man Supervision - If an Operator does not respond to an Alarm Signal within the established time period, a Predefined Message will notify (via Pager or Email) the appropriate Standby person(s) or Company.

•	This function is called Unattended Alarm Notification.

•	The appropriate Predefined Message is transmitted to the Standby person (or Company) based on the information established within the Alerts tab.

•	The Communications Module is not absolutely necessary.

•	A Web connection (for sending Emails) and a Modem (for sending Pages) is required at Each Operator's Work Station if the Communications Module is not available.

•	This Unattended Alarm Notification may be implemented using an Alpha Pager, E-mail connection, or Both.

•	Once this (sometimes referred to as "Dead-Man Supervision") feature is properly setup in MKMS, it will function automatically in the background.

□	How does it Work?

•	The Central Station User Options Form in MKMS allows you to turn on this Unattended Alarm Notification feature.

•	The Alerts tab on the Central Station Options Form contains the fields that allow you to identify up to three sets of E-mail addresses, and up to three sets of Pager notification information that will be used if an Operator fails to respond to an active Alarm Signal.

•	The MKMSCS Central Station Monitoring application automatically measures the time that an Operator takes to respond to (start processing) an Alarm Signal.

•	If that time exceeds the allowable time period, a Predefined Message - also assigned within the Alerts tab on the Central Station User Options Form - is transmitted via one or more Pager messages, one or more Email messages, or both.

•	Sent to the Communication Module's Event Stack.

•	If the Communication Module is not installed, Unattended Alarm Notification messages may be transmitted via a Modem for Pager Notifications, and/or via the Web using Outlook® driven Email Notifications.

•	A Web connection (for sending Emails) and/or a Modem (for sending Pages) is required at Each Operator's Work Station if the Communications Module is not available.

◆	A Periodic Wakeup Alert function - provided to help reduce the likely hood of an Operator sleeping through an Alarm Signal - may also be setup.

□	Step by Step Setup of the Unattended Alarm Notification feature:

•	Predefined Messages - Enter the appropriate Predefined Message for an Untended Alarm Notification.

HelpFilesPredefinedMessageUnattendedAlarm

Predefined Messages Form - Unattended Alarm Notification

•	Central Station User Options - Open the User Options Form in MKMS.

HelpFilesCentralStationUserOptionsGeneral

Central Station Options tab of the User Options Form

•	Select Central Station Options.

HelpFilesCentralStationUserOptionsAlerts

User Options Form - Central Station Options tab - Alerts sub-tab

•	Choose the Alerts tab and note that there are three (3) sub-tabs at the bottom of the Form:

1. Unattended Alarms tab - Select the Unattended Alarms tab if you are using a Modem (for Paging) and/or Web connection (for Outlook®) for communicating to someone outside the Central Station that an active alarm signal has been received, but has not been processed by an Operator.

HelpFilesUserOptionsCentralStationAlertsTab

Unattended Alarms sub-tab on the Alerts tab of the Central Station Options tab

▪	Enabled? - Check the Enabled? box to turn on this function.

▪	Alert When Signal Left Unattended for [n] minutes - Set the number or minutes, after which an Unattended Alarm Signal will trigger the Unattended Alarm Notification.

▪	Predefined Message - Use the Drop-Down Selection List provided to Choose the appropriate Predefined Message code for the Unattended Alarm Notification.

2. Pager Notification - Select the Pager Notification tab.

HelpFilesCentralStationUserOptionsAlertsTabPagerNotification

Pager Notification sub-tab on the Alerts tab of the Central Station Options tab

►	Note: All Pager Notification Contacts will be notified, if the data is entered below. Therefore, up to three individuals may be paged.

▪	Primary Contact - Define the Primary Contact information for Pager Notification.

o	Pgr Svc - Use the Drop-Down Selection List to Choose the appropriate Pager Service.

o	Pgr Unit - Enter the Unit Number for this Pager.

▪	Alternate Contact #1 - Define the Alternate Contact #1 information for Pager Notification.

o	Pgr Svc - Use the Drop-Down Selection List to Choose the appropriate Pager Service.

o	Pgr Unit - Enter the Unit Number for this Pager.

▪	Alternate Contact #2 - Define the Alternate Contact #2 information for Pager Notification.

o	Pgr Svc - Use the Drop-Down Selection List to Choose the appropriate Pager Service.

o	Pgr Unit - Enter the Unit Number for this Pager.

3. Email Notification - Select the Email Notification tab.

HelpFilesCentralStationUserOptionsAlertsTabEmailNotification

Email Notification sub-tab on the Alerts tab of the Central Station Options tab

►	Note: All Email Notification Addresses will be notified, if the data is entered below. Therefore, up to three individuals may be Emailed.

▪	Primary Email Address - Enter the Primary (preferred) Email address for an Unattended Alarm Notification.

o	You may also send these Unattended Alarm Notification Messages in the form of a Text Message, if required.

o	The chart below provides the required Text Message Addressing Information for the dozen most used Cellular Providers.

Cellular Providers	Addressing Information
T-Mobile	phonenumber@tmomail.net
Virgin Mobile	phonenumber@vmobl.com
Cingular	phonenumber@cingularme.com
Sprint	phonenumber@messaging.sprintpcs.com
Verizon	phonenumber@vtext.com
Nextel	phonenumber@messaging.nextel.com
US Cellular	phonenumber@email.uscc.net
SunCom	phonenumber@tms.suncom.com
Powertel	phonenumber@ptel.net
AT&T	phonenumber@txt.att.net
Alltel	phonenumber@message.alltel.com
Metro PCS	phonenumber@MyMetroPcs.com

▪	Alternate Email Address #1 - Enter the first Alternate Email address for an Unattended Alarm Notification.

▪	Alternate Email Address #2 - Enter the second Alternate Email address for an Unattended Alarm Notification.

•	Click OK ("ü") to record your entries.