MKMS Help

Manual E-mail

This Help File Page was last Modified on 03/08/2014

Manual E-mail

This Help File Page was last Modified on 03/08/2014

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Manual E-mail

This Help File Page was last Modified on 03/08/2014

Previous topic Next topic  
Entering a Manual Email:
From within the MKMSCS application, on the Main Menu Select Actions, then Choose the Manual Contact sub-menu and Click Manual Email.

 

HelpFilesActionsManualContactEmailOption

 

From within the MKMSCS application, within the Signal Processing Form, Choose the Contact button at the top of that Form, and Select either Dealer or Subscriber.

 

HelpFilesSignalProcessingContactOptionSelectContactDialog

 

From within the MKMSCS application, within the Signal Processing Form, on the General sub-tab within the Contacts tab, Click the Email button.
If the Email button is not "grayed out" there is available Email address information for the selected Contact, and the Communications Module has been registered.

 

HelpFilesSignalProcessingGeneralTabEmailButton

From within the MKMS application, on the Main Menu Select File then Choose the Manual Contact sub-menu. Click Manual Email.

 

Creating a Manual Email Message:
Regardless of how the Manual E-mail option was accessed, the result will be the displaying of the Manual E-mail dialog shown below:

 

HelpFilesManualEmainContact

Sample complete Manual Email for Contact

 

Target: - Use the Drop-Down Selection List to Choose the type of the Target of this Communication.

 

HelpFilesManualPageTargetList

Send To: - Based on the selected Target, Click the Search Icon to locate the Contact, Subscriber, Employee, or Dealer to which this Email will be sent.

HelpFilesSearchIcon

The Search dialog for the selected Target type will be displayed.

 

HelpFilesManualPageSearchDialog

The Employee Search dialog is one of the Send To selections

 

Contact - This field is only used if Contact was selected as the type of Target:
The Send To Search button will force the selection of a Subscriber.
After choosing the desired Subscriber record, the People To Call Search dialog will be displayed automatically.

 

HelpFilesManualPagePeopleToCallSearch

People To Call Search dialog is displayed after the Subscriber record is selected

Select the specific Person to be contacted.
Click OK.
The selected name will be inserted into the Contact field.

 

HelpFilesManualEmainContact

Sample complete Manual E-mail for Contact

 

Message - Choose the type of message to be transmitted.
Predefined - Click this button to be able to select from the Predefined Messages.
oEnter the Message Text - Use the Drop-Down Selection List to Choose the appropriate Predefined Message.
Custom - Click this button to create a specific message.
oEnter the Message Text - Type the required message text.
Send - Click the Send button to insert the message into the Event Stack of the Communications Module.
Close - Click the Close button to close this Form.