MKMS Help

Introduction

This Help File Page was last Modified on 03/15/2014

Introduction

This Help File Page was last Modified on 03/15/2014

This is the first topic Next topic  

Introduction

This Help File Page was last Modified on 03/15/2014

This is the first topic Next topic  

Welcome to the Micro Key Millennium Series 5.1.34.18 NEO!

 

We believe this comprehensive software suite is the finest, most comprehensive Alarm Company Management and Central Station Monitoring Software Solution available today.
Whether you've purchased the whole suite of program modules, or are just starting with one or two modules, you'll find that these Help Files are comprehensive and provide the "Why" information - as well as the "How" information - that you'll need to be successful.
Because of the application's modular design, you will be able to implement whatever features you need - as you need them - and then let the system grow by implementing additional modules (and features) as your Company's operational requirements grow.

 

HelpFilesAboutNEO

NEO - About box - Version tab

 

HelpFilesAboutModules

About Box - Modules tab

 

What's My First Step

Read about Using the Help Files and then study the Getting Started sections.
This will create the foundation that you'll need to proceed further.
There are decisions that you will make as you begin to implement the Micro Key Millennium Series applications ("MKMS") that will affect much of what you'll be doing later.
The need for, and purpose of these decisions will be carefully explained in the chapters that follow.
Take your time. Be thorough and accurate in your data entry.

 

Build the base set of data carefully!
Remember the "G.I.G.O." warning that you've heard so many times before: "Garbage In = Garbage Out".
It will probably be the cause of almost every problem you may encounter later.
To avoid those potential pitfalls, carefully review what you enter during this start-up phase and perhaps have others do the same for you.
It will pay big dividends later as you start actual operations

 

Implementation Tips

Stop - Read - Plan - Do it Once
This is a complex and comprehensive software application that - once it is installed correctly - will provide you with the functionality you need with an easy to use, reliable and efficient interface.
It was designed from the start with a step-by-step implementation process in mind.
You will find that there are more features in each module than you thought and that most - but perhaps not all - will be essential to the operation of your business.
Each set of features is explained with the goal of defining its purpose, what must be done to start using it, and what operational benefit it will provide.
You may not choose to use, or even need, every feature in every module.  That's OK.
Most functionality is "stand-alone" in character and as such allows you to selectively implement whatever you want initially, then come back and start using more  features later.

 

One at a Time
We suggest that you implement only one module at a time.
If you will have multiple users ultimately responsible for performing different functions, more than one person may be starting their module at the same time.
That is OK - if each module's start-up procedures are supervised by one individual who is "in charge" of its successful implementation.
By doing so, you will avoid the "I thought you did that" issue that sometimes arises when venturing into any new multi-function software application.

 

Use The Help
We ask that you take your time as you start each module.
Use these Help Files as your guide.
Read and complete the Getting Started tasks.
The general Start-Up tasks provide the basic set-up instructions for your system.
Specific Start-Up tasks are also outlined for each individual module you will be using.
If you are reading this as part of implementing a major Upgrade, review (as appropriate):
Version 5.1.33.X New Features
Version 5.1.34.X New Features
Finally, please keep in mind that it is easier to do it correctly once, rather then twice (once wrong and then once right).
Note: The procedures within this Electronic Manual that reference the Second Edition UL® 1981 Standard are those dated on or after April 24, 2012.

 

Third Party Applications
MKMS and MKMSCS provides access to many third party software applications - particularly Microsoft® products like Outlook®, Word®, and Excel®; and many Printer or Scanner manufacturer's dedicated software.
Because Micro Key Solutions has no way to control changes, anomalies and upgrades issued by those providers, Micro Key cannot ultimately be responsible for the proper performance of those third party products and applications.
Micro Key will work with our Users to try to determine the cause of any failures or anomalies associated with these third party software products, but cannot guarantee they will continue to function in the same way as was initially implemented before those changes, anomalies and upgrades were issued by any of those third party software application providers.