| □ | The Eligible for Service Contract report provides another tool to assist in the Sale of Service Contracts. |
| • | Knowing when and to whom you should solicit a Service Agreement is critical to assuring a continual flow of new Recurring Service Revenues. |
| • | Based on your needs, it may include: |
| • | Only those Subscribers whose Warranty is about to expire. |
| • | All Subscribers without an extended Warranty/Service Agreement. |
| • | There are three times when it's best to promote Extended Warranties: |
| 2. | At the time of initial Warranty Expiration |
| 3. | Periodically (typically Annually) thereafter. |
| • | This report lists the last two of these time-related marketing opportunities. |
| • | To view or print the Eligible for Service Contract Report, from the Main Menu Select Reports |
| • | Choose the Service Tracking sub-menu, then Click Eligible for Service Contract. |
| • | This Eligible for Service Contract Report is listed in Warranty Expiration Date order. |
| □ | The Eligible for Service Contract Report tabs - There are three tabs on the Eligible for Service Contract Report dialog. |
| • | Options - Initially only the Options tab is shown (until you make your Options selections and Select Print). |
Eligible For Service Contract - Options tab
| • | List Only Subscribers Coming Out Of Warranty? |
| ▪ | By default, this Eligible for Service Contract report provides a list of all of the Subscribers who are without a Service Agreement and who may, or may not, still be within their Warranty period. |
| ▪ | Check this box to list those Subscribers who are without a Service Agreement and whose Warranty coverage expires within a specified Date Range (see below). |
| • | Between .. and - If the List Only Subscribers Coming Out Of Warranty? box is Checked, you must enter the appropriate Date Range. |
| ▪ | The default Date Range represents the immediate pastYear, ending at the last day of the most recently completed month. |
| ▪ | If desired, using the Drop-Down Date Selection Box es provided, Choose a different set of Dates within which the Subscribers' Warranty coverage expires. |
| • | Print - Click the Print button  to Preview and optionally Print (to a File or a Printer) this Eligible for Service Contract Report. |
| • | Preview - The Preview tab presents the report - listed in Warranty Expiration Date order - resulting from the Options you've selected. |
| • | Up Arrow/Down Arrow - hi - Moves the report one line up, or one line line down, respectively. |
| • | Page Up/Page Down - Moves the report to the previous or next page, respectively. |
Eligible For Service Contract report
| • | Home -  - Using either the screen or your Keyboard's Home key, moves the report to the top of the first page. |
| • | End -  - Using either the screen or your Keyboard's End key, moves the report to the bottom of the last page. |
| • | Arrows - The arrows allow you to move back and forth, from page to page. |
| • | Number - Indicates the page number you are viewing. |
| ▪ | You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately. |
| ▪ | If you enter an invalid page number, it will be ignored. |
| • | Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen. |
| • | Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view). |
| • | Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen. |
| • | Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage. |
| ▪ | When you Click the Zoom To Percentage button, the Percentage selector will be displayed. |
| ▪ | You may then Click the Up or Down ‚ arrows to set the exact amount of Zoom you want. |
| • | Print - Click the Print button to Print (to a File or a Printer)  the displayed Eligible for Service Contract Report. |
| • | Email - Click the Email  button to send this report to an Email address of your choosing. |
| • | To Exit the Preview tab and Close this Report dialog Form, Click the Close button x on the right at the top of the Preview tab. |
| • | Data View - This view provides a tabular (spreadsheet style) presentation of the selected data. |
Excessive Services Report - Data View tab
| • | Arrows - Click the arrows to move through the record. |
| • | Export - Exporting the data from this Data View tab (note the "fly-over" help available on these buttons): |
| ▪ | Export to CSV - Click the first button after the arrows to export the data to a Comma Separated Values (CSV) file format. |
| ▪ | Export To Excel - Click the second button after the arrows to export the data to an Excel (.xls) file format. |
| ▪ | Export To Html - Click the third button after the arrows to export the data to an HTML formatted file. |
| • | To Exit the Data View tab and Close this Report dialog Form, Click the Close button x on the right at the top of the Data View tab. |
