|
Properly Starting Virtual Operator |
|
|
|
|
Properly Starting Virtual Operator |
|
|
Properly Starting Virtual Operator
|
Properly Starting Virtual Operator |
|
|
|
|
Properly Starting Virtual Operator |
|
|
| □ | Virtual Operator has several components that must be loaded and running to operate properly. These are: |
| 1. | Dialogic Drivers - If the procedures in Installing the Virtual Operator Software - see Configuring and Starting the Dialogic Drivers - were correctly followed these drivers should automatically start when you boot up your computer. |
| 2. | EVO Server - When the EVO Server is running, you will see EVOSERVWIN in the Start Tray. If you do not: |
| a. | Click the START Icon on the Start bar. |
| b. | Click on the ALL PROGRAMS (or PROGRAMS). |
| c. | Select EUROVOICE. |
| d. | Select EVO RUNTIME. |
| e. | Click EVO Server. |
| f. | If you open the EVO Server application you should see "Started... Waiting for calls" |
| 3. | MKMS Database Server - The database file that contains all of the Subscriber Information. |
| • | Be sure that your SQL database has started. |
| ▪ | Some Windows ® 7 users will have to start the SQL database engine in advance. |
| ▪ | To do so, locate and Double-Click the SQL Icon on your desktop. |
| ▪ | After completing its start-up procedure it will display "Now accepting requests" in the SQL dialogue box. |
| • | Then Double-Click the MKMS Icon on your desktop to start the program. |
| • | Login. |
| 4. | Virtual Operator Software - You need to start an occurrence of this application for each Telephone Line that is connected to the Dialogic Card. |
| • | Each of these should appear on your desktop as Icons. |
| • | If not, in Installing the Virtual Operator Software - see Installing the Virtual Operator Software on your Desktop. |
| • | Each occurrence of the software should indicate that the line has been detected and the Virtual Operator Software has started. |
| • | Look for "Initializing Port x - OK". |