Phone and Modem Options

□	Windows® provides Phone and Modem Options to help define how Automatic Dialing will be performed.

•	TAPI (Telephony Application Programming Interface) is a Microsoft Windows API.

•	This provides computer telephony integration and enables a computer running Microsoft Windows to use telephone services.

•	Different versions of TAPI are available on different versions of Windows.

•	To define specific Dialing Rules, access the Windows® Phone and Modem Options Form.

□	Phone and Modem Options - Configure certain TAPI options:

HelpFilesControlPanelClassicViewPhoneModemOptions

Phone and Modem Options available in the Classic View of Control Panel Home

•	Click the Start button and then Click the Control Panel menu option.

•	Choose the Classic View.

•	Select the Phone and Modem Options Icon.

HelpFilesPhoneModemOptionsDialingRulesTab

Dialing Rules tab on the Phone and Modem Options Form

•	Dialing Rules tab

•	Your local Area Code should be defined in "My Location"

•	If not, Click the New button and enter that information in the Edit Location dialog..

HelpFilesPhoneModemOptionsDialingRulesTabEditLocation

Edit Location dialog

•	This is also where you may define special Dialing Rules, instead of in the Personal Options Form, if you had specified TAPI on that Form.

•	There are several fields that may be filled in, based on your particular needs.

•	Fill in only those fields that are needed.

•	Area Code Rules and Calling Card information may also be entered within their related tabs.

•	Modems tab

HelpFilesPhoneModemOptionsModemsTab

Modems tab on the Phone and Modems Form

•	Verify that the Modem defined in Personal Options appears here.